All of your pool, hot tub and sauna needs in one place!

The Pool Doctor, LLC provides parts, supplies, accessories, and knowledge you need to keep your pool & hot tub running efficiently and properly. Our Certified Pool Technicians will take the time to answer any of your questions and if we don’t have the answers, we’ll get them.
We provide timely service and will return your phone calls promptly. If you prefer to text, contact us via our chat portal at the lower right corner of your screen. We are punctual and courteous, honest, thorough, and reliable. In addition to FREE CURBSIDE PICKUP, FREE DELIVERY is available in the Traverse City area on a route basis, and UPS shipping. Please call, e-mail, or text orders or questions.
canopy saunas

Meet Our Staff

What sets us apart from the rest? Our staff. We know that quality customer service will retain a customer for life and we strive to provide the highest quality care for you and your equipment. Technology & education in our field is constantly evolving, which is why it is important for us to continually train and certify our staff for your benefit.
Tom Britton

Tom

Owner

Jason Shepard

Jason

General Manager
Certified Pool Operator Instructor

Mandy Jelinek

Mandy

Service & Repair Manager
Auto Cover Tech
Water Chemistry Specialist
Leak Detection Specialist

Jessica Bizon

Jessica

Store & Sales Manager
BioGuard/SpaGuard Certified
Big Green Egg® “Eggspert”

Andy Ammons

Andy

Service Tech

PHTA CPO Course logo
The Pool Doctor, LLC, Pool Service, Traverse City, MI

The Pool Doctor, LLC is an Authorized Warranty Service Center for Pentair®, Sta-Rite®, Royal Spa®, MAXX Spas®, and Raypak®.